Patient Service Associate (West/Hospital/Up to $2500) (ID: 670692) - #1120102

Responsibilities:

• Coordinate and manage endoscopy and operating theatre scheduling, ensuring timely arrangement, confirmation of appointments, and smooth daily workflow.

• Provide patient support including financial counselling, bowel preparation guidance, and pre-procedure education to ensure readiness for surgery.

• Handle patient enquiries professionally, offering clear information, solutions, and advice regarding scheduled procedures.

• Collaborate with multidisciplinary teams and departments to facilitate a seamless patient journey throughout their treatment and procedures.

• Contribute to administrative efficiency by maintaining call centre readiness, supporting downtime protocols, and participating in quality improvement initiatives and process reviews.

Requirements: 

• Minimum GCE 'O' Level & above.

• Minimum 1 year experience in customer service.

• Experienced in healthcare is highly advantageous.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOL Singapore PTE LTD)

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