Patient Service Associate (Healthcare) | 5 days work | Attractive Bonus - #1119623
Hey Rocket

Job Overview
We are seeking dedicated and service-oriented Patient Service Associates to join leading public healthcare institutions in Singapore. As the first point of contact for patients, you will play a vital role in delivering administrative and frontline support in Singapore Hospital ensuring a smooth and positive patient experience.
Key Responsibilities
Perform patient registration, screening and appointment scheduling.
Process billing transactions and ensure accurate payment collections.
Provide frontline assistance to patients, addressing inquiries and offering service recovery where required.
Support doctors, nurses and therapists during consultations.
Maintain clinic readiness, ensuring facilities meet operational standards.
Coordinate follow-ups and assist in managing patient flow for efficient clinic operations.
Uphold patient confidentiality and adhere to institutional guidelines.
Perform other ad hoc duties as assigned.
Requirements
Minimum Diploma holder with relevant experience preferred.
Strong interpersonal and communication skills with a customer-first mindset.
Ability to multitask in a fast-paced healthcare environment.
Proficient in basic computer applications (Microsoft Office, registration systems).
Team player with a positive attitude and willingness to learn.
Why Join?
Be part of Singapore’s public healthcare sector, providing essential care to the community.
Work in a supportive team environment with training provided.
Career development opportunities within healthcare.
Join us and make a difference in the healthcare industry today!
Interested applicants please click “Apply Now”!
Sean Chi (R21103678)
Hey Rocket Pte Ltd (EA 21C0816)
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