Operations Support Officer - #1119323

Description

JOB PURPOSE & DESCRIPTION

a) Handle client feedback via email.
b) Create cases and monitor the job completion via OMS.
c) Attend the hotline calls in the absence of the front desk officers.
d) Document work photos and compile into weekly reports for submission.
e) Coordinate with Operation teams on any administrative tasks.
f) Monitor working group chats and liaise with Government officers.
g) Any other tasks assigned by OM/OE.

JOB HOLDER’S REQUIREMENT

Qualifications
i. Minimum “O” Level

Experience/Skill/Knowledge/Competencies
i. Strong sense of responsibility and positive working attitude.
ii. Possess good inter-personal communication skills.
iii. Able to work independently with minimal supervision.
iv. Basic English and Malay literacy
v. Basic in Microsoft Office

Working Hours: 9am to 6pm

Working days: 5day, Alternate Saturday

Off day: Alternate Saturday & Sunday

Working location: 4 Loyang Cresent Singapore 508979 (Temporary), 19 Tuas Avenue 20 Singapore 638830 (start on 1 Sep 2025)

Remark (if any)

He/She may be expected to work on Sunday and Public Holiday on a rotation basis.