Operations Manager (Central Kitchen) - #1118967

About the Role

We are seeking an experienced and dedicated Central Kitchen Operations Manager to lead our kitchen operations team. This role is responsible for ensuring smooth day-to-day operations, maintaining food quality and hygiene standards, managing staff performance, and driving process improvements. If you have a strong background in food production, leadership skills, and a passion for operational excellence, we’d love to hear from you.

Key Responsibilities

Operations Management

• Guide the Operations Executive and Admins to ensure efficient daily operations.

• Lead the operations team according to company SOPs and workflows.

• Ensure compliance with SFA requirements; attend inspections and oversee follow-up actions.

• Oversee food preparation, production, and timely delivery.

• Drive food quality assurance and continuous improvement initiatives.

• Conduct regular checks on hygiene, service standards, and product quality.

• Maintain kitchen infrastructure and equipment standards.

• Manage staff integration, coaching, mentoring, and performance.

• Participate in cross-functional projects, including process automation.

Administrative Duties

• Evaluate staff performance and recommend confirmations, promotions, or training.

• Handle disciplinary actions, grievances, and conflict resolution.

• Communicate company policies and procedures to the team.

• Submit monthly performance and operations reports to senior management.

Requirements

• O-Levels, Higher Nitec, or Diploma in F&B Management, Culinary Arts, or a related discipline.

• Minimum 5 years of experience in a central kitchen or food production environment.

• Strong leadership, interpersonal, and organizational skills.

• Able to work on a 5.5-day schedule, including Public Holidays and Chinese New Year.

• Resourceful, detail-oriented, and capable of adapting in a fast-paced environment.