Business Development Manager - #1118937
Usmart Securities

Key Responsibilities
1. Client Conversion & Account Support
Acquire potential clients through online (social media, email, live chat) and offline (events, face-to-face meetings) channels, driving account opening and funding conversions.
Guide clients through the account opening process, addressing queries on account types, documentation, and compliance requirements.
Resolve client issues related to deposits, withdrawals, and trading with efficient solutions.
Conduct regular follow-ups to maintain client relationships and improve engagement and retention.
2. Local Channel Development & Partnerships
Identify and establish partnerships with local businesses, financial institutions, and community organizations in Singapore.
Develop and execute channel collaboration strategies (e.g., joint promotions, revenue-sharing models) to drive user acquisition.
Represent the company at industry events, exhibitions, and business negotiations to enhance brand presence.
3. Data Analysis & Optimization
Track conversion metrics and partnership performance, generating regular reports.
Provide insights to optimize account opening and funding processes based on market feedback.
Requirements
Education & Experience:
Bachelor’s degree or higher in Finance, Economics, Marketing, or related fields.
2+ years of experience in client management, sales, or business development within securities/financial services, with knowledge of trading (stocks, derivatives, etc.).
Prior experience in Singapore’s financial sector or existing local partnerships is a plus.
Skills & Competencies:
Fluency in English and Mandarin (to engage bilingual clients and partners).
Familiarity with Singapore financial regulations (e.g., MAS guidelines) and securities account compliance.
Strong negotiation, business development, and customer service skills.
Proficiency in CRM systems, data analytics tools, and MS Office.
Personal Attributes:
Goal-oriented with adaptability to a fast-paced financial environment.
Resilient under pressure and a collaborative team player.
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