URGENT!! Sales Account Manager - POS System / Kiosk / QR Code Ordering - #1118755

• 5 days work week / Perm Role

• Great remuneration package (AWS + VB)

• Sales Account Management Experience in POS System / Kiosk / QR Code Ordering / IT Solutions are preferred.

Responsibilities:

• Be familiar with the company's major customer organizations, usage scenarios, and annual goals.

• Develop marketing campaign recommendations based on customer usage scenarios and provide customer management and marketing strategy advice through data analysis.

• Quickly understand the core of the problem and propose appropriate solutions from the customer's perspective.

• Collect customer feedback and provide it to the internal technical support team after analysis and organization.

• Serving as a bridge of communication between customers and company, ensuring a pleasant and positive customer experience and increasing customer renewal rates.

• Prospect and qualify new leads from the existing merchant, manage assigned merchant accounts to ensure satisfaction and renewals.

• Achieve and exceed sales targets, identify cross selling and upselling opportunities with existing merchants.

• Stay updated on industry trends, competitor offerings, and market conditions.

• Represent the company at industry events, trade shows, and networking sessions.

Requirements:

• Bachelor’s degree in Business, Marketing, Communications, or a related field.

• Proven experience in customer success, account management, or client-facing roles.

• Detail oriented with a problem-solving attitude

• Exceptional communication and interpersonal skills, with the ability to build strong customer relationships.

• Experience in managing accounts, driving customer retention, and identifying upselling or crossselling opportunities.

• Knowledge of industry trends, competitor offerings, and market conditions.

• Proficient with CRM systems and Microsoft Office Suite; familiarity with data analysis tools is a plus

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

• Last drawn salary

• Expected salary

• Notice period

• Reason for leaving

We regret only shortlisted candidates will be notified.

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