Senior Operations Executive - #1118531

Key Responsibilities

• Handle day-to-day operational duties, including engineer repair tickets scheduling, data entry from customer system

• Assign and manage department schedule by maintaining calendars for department personnel and arranging meetings, conferences, and workflow.

• Communicate effectively with external parties, including customers, to address inquiries, resolve issues and maintain positive relationships.

• Liaise with external parties, including customers to ensure smooth operations and timely delivery of services.

• Manage hardware components, including recording, preparing spare parts, and coordinating the receipt and delivery to the warehouse. 

• Maintain clean and organized documents – both paper and electronic files, keeping records up to date.

• Any other ad-hoc duties as assigned.

Qualifications

• O-Level and Minimum of 2-year administrative experience preferred.

• junior executive specialized in Clerical/Administrative support or equivalent.

• Meticulous and detailed oriented.

• Proactive, Responsible, fast learning and good communication

• Able to work independently and manage multi-task.

• Written & spoken English and Chinese to communicate with customers

• Proficient in Microsoft Office (e.g. Excel, Word).

• Candidate able to start within short notice will be an added advantage.