Business Analyst – Web & Android applications (Singaporean Only) - #1118075

Responsibilities:

• Engage with business users, stakeholders, and product owners to elicit, analyze, clarify, and validate business requirements.

• Conduct workshops, interviews, and observation sessions to uncover functional and non-functional requirements.

• Document and maintain user stories, use cases, process flows, data mapping, and interface specifications.

• Work closely with the Software Manager and Software Lead to ensure that business requirements are translated into appropriate system architecture and design artifacts.

• Participate in solution walkthroughs, UX design validation, and requirement signoffs.

• Track and manage requirements through the lifecycle using appropriate tools (e.g., Jira, Confluence).

• Collaborate with the QA Lead and test team to ensure test plans and test cases accurately reflect the requirements, assist in defining acceptance criteria for user stories and validate coverage between requirements and test cases to ensure completeness.

• Support UAT by helping define test scenarios and coordinating with business users.

• Plan and conduct training sessions for end-users after system rollout, including preparation of user guides and walkthrough materials.

Requirements:

• 5+ years of experience as a Business Analyst, preferably in large-scale or enterprise IT environments.

• Practical experience in collaborating with QA teams to ensure end-to-end requirements traceability and test coverage.

• Experience translating business needs into technical artifacts such as system requirement specifications (SRS), user interface specifications (UIS), and use case diagrams.

• Comfortable with preparing end-user training materials and conducting training sessions post-deployment.

• Effective communicator with both technical and non-technical stakeholders.

• Familiarity with mobile and web applications.

• Basic understanding of software delivery in containerized environments (OpenShift/Kubernetes) is advantageous.

• Domain knowledge in ports C2 system, e.g. seaports, airports, land ports.

• Understanding security and compliance practices.

If you are keen, please email your updated resume to [email protected]

EA License no. 14C7275/Registration no. R1434860

Please take note that only shortlisted candidate will be contacted. Thank you.