SAP AMS Delivery Lead - #1117858

About Infosys: Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next. Short Description: If your passion is to build solutions that really make a difference to enterprises, the community and your world, Infosys is the right place for you.

• Roles and Responsibilities:

• Skills /Competencies:

Essential Skills:

• Degree/Degree in IT / Computer Science / related discipline.

• Strong experience in SAP AMS delivery, with hands-on expertise in at least one SAP module from ABAP, MM, SD, Finance, BW or BPC Consolidation.

• Hands-on experience in resolving incidents, service requests, and problem tickets.

• Ability to perform root cause analysis and implement permanent fixes.

• Service Management with ITIL knowledge.

• Proven track record in client-facing roles and service delivery management.

• Excellent communication, presentation, and stakeholder management skills.

• Proficiency in reporting tools (e.g., Excel, Power BI, ServiceNow reports).

Preferred skills:

• For ABAP: debugging, enhancements, reports, interfaces, and performance tuning.

• For functional modules (MM, SD, Finance): configuration, data analysis, and integration knowledge. Strong understanding of business processes related to the chosen module.

• For BW/BPC: data modeling, reporting, and consolidation functionalities.

Additional Skills:

• Excellent customer interfacing skills.

• Excellent written and verbal communication skills.

• Strong attention to detail and outstanding analytical and Problem-solving skills.

Infosys is an equal opportunity employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender or other attribute covered by equal opportunity legislation. Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third-party vendors. In the absence of a signed agreement any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department. All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.