IT Support (System and Network) - #1117826

Our client is seeking a motivated and hands-on IT Executive to support and maintain ICT infrastructures and ensure smooth, uninterrupted daily operations. You will be responsible for deploying and troubleshooting PaperCut, managing network and system administration, and providing responsive technical support both on-site and remotely.

Responsibilities:

• Deploy, maintain, and troubleshoot PaperCut and print-related software/hardware integration

• Administer and support internal infrastructure: servers, workstations, network devices, IP-PBX, CCTV, etc.

• Manage networking, firewall, VPN, and related configurations (FortiGate preferred)

• Provide end-user support (onsite & remote) and training

• Procure and maintain IT / print-equipment inventory

• Monitor infrastructure health, respond to incidents, and implement preventive measures

• Act as escalation point for technical issues spanning system, network, voice, and print domains

• Support ongoing IT projects and infrastructure improvement initiatives

Requirements:

• Diploma or Degree in Computer Science, Infocomm, Networking or related disciplines

• At least 2 years of relevant experience in IT support, system/network administration or infrastructure management

• Hands-on experience in configuring/troubleshooting routers, switches and FortiGate firewalls

• Familiar with Windows, Linux and macOS administration

• Experience with virtualization platforms (KVM, Hyper-V, VMware)

• Admin experience in Office 365, LDAP, Active Directory, Azure AD

• Good knowledge of Wireshark or other monitoring tools

• PaperCut experience is an advantage (training provided)

• Class 2B or Class 3 will be an added advantage (for on-site support)

How to Apply:

Qualified or interested candidates, please submit your updated resume by using the 'Apply Now' Button

We regret to inform that only shortlisted candidates would be notified.

Foong Sue Lee (Sophia)

Registration Number: R24119357
EA License Number: 18C9027