CREDIT BUREAU OPERATIONS EXECUTIVE - #1116830

As a member of our Credit Bureau Operation Team, the candidate will be tasked to fulfil services and processes related to the credit bureau day-to-day operations. One of the main key responsibilities is data management activities directly related to bureau compliance and data contributing members, as well as overseeing daily data loading activities.

What you’ll need to bring to the team

• Minimum 2 - 3 years of working experience in Singapore.

• Entry level candidate with positive attitude may be considered

• Proficiency in the Mandarin language and written is required to handle queries and concerns from Mandarin speaking counterparts in regards with the documents related matter

• Proficient with numbers and basic knowledge in Microsoft Excel. 

• Meticulous and prudent in data process management. 

• Experience in operations and process improvement. 

• Strong problem-solving skills as demonstrated in prior profession.

• Proven ability to excel both independently and as part of a team.

• Proficient communication skills to articulate issues and solutions to stakeholders (internal and external).
  Strong and proven organizational skills.

• Highly motivated self-starter who can work in a fast-paced ever-changing environment.

• Familiarity with Singapore business landscape is preferred

• Diploma/Degree in Business Administration, Finance, Accounting or IT preferred.

What you’ll be doing

• Achieve operation efficiency target (e.g. data loading % etc.)

• Ensure timely and accurate loading of data submitted by members. 

• Conduct sanity check after loading of data.

• Conduct regular checks on credit bureau members’ access and credit check enquiries.

• Retain and safekeep all documentations for compliance / audit purpose.

• Preparation of documents for compliance reporting, regular credit bureau meeting and minutes taking.

• Prepare regular reports for Finance or internal stakeholders.

• Administration and operational role in managing credit bureau members profile, access, and billing.

• Serve over-the-counter report purchase request from members of public. 

• Manage clients (credit bureau members and public), internal users and IT on data-related matters and address the matters or issues arising from them.

• Conduct User Acceptance Test and Post Assurance Test for system changes. 

• Assume any report or task assigned that is relevant to business operations.

• Office-based to process high confidentiality data.