Customer Service Executive - #1116799

·       Support Supervisor to ensure efficient and smooth operation of airfreight / Ocean & Trucking  shipments. 

·       Ensure accurate and correct permits are declared  for all shipment ( Training provided).

·       Ensure smooth and timely coordination of shipments.

·       Ensure Customers/ Overseas Partners are timely updated on shipment status.

·       Update shipments arrival and timely delivery/POD arrangement. 

·       Ensure accurate and fast billing to customers. 

·       Ensure service standards are met with all vendors.

·       Ensure timely deliveries and manage Vendors’ performance .

·       Opportunity to learn and assist to reply to RFQ/Rates Request.

·       Maintain good relations with all customers and ensure good customer services.

·       On Job Training will be provided ,any other official duties assign by Senior management. 

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