Assistant Manager, Examinations & Academic Services (Local University) - #1116817

Overview
This role plays an essential part in supporting the Examinations Team, in the end-to-end planning and execution of semester and special term examinations. The incumbent will work independently and collaboratively with Schools and students to ensure large-scale university examinations are conducted smoothly and efficiently. The position also involves leading technology-enabled examination initiatives and supporting processes that contribute to academic assessment and graduation outcomes.

Key Responsibilities

Conduct of Examinations

• Support the planning and conduct of semester and special term examinations (written and digital) to ensure seamless execution.

• Schedule examinable courses to appropriate venues based on specific requirements and optimise hall capacity.

• Ensure sufficient invigilators are assigned and that examination venues are fully equipped with logistics.

• Engage stakeholders and provide guidance in resolving issues relating to examination timetabling, venue planning, and other related challenges.

• Manage special examination arrangements and provide timely support during examination sessions.

• Oversee the processing of medical certificates (MCs) submitted by students, ensuring accuracy and accessibility for Schools’ Board of Examiners (BOE) meetings.

• Prepare data analysis and year-on-year comparisons to support future examination planning.

Stakeholder Engagement

• Respond promptly to stakeholder queries and provide effective solutions.

• Maintain proper documentation and logs for follow-up actions.

Administrative Support

• Provide support to the Team Lead and colleagues in examinations and other administrative functions as required.

Requirements

• Bachelor’s degree from a recognised university.

• Minimum 3–5 years of supervisory experience, preferably within academic services or the tertiary education sector.

• Experience in examination planning and events management.

• Familiarity with data protection compliance and confidentiality principles.

• Knowledge of risk and contingency management.

• Proficient in IT applications; working knowledge of SQL will be an advantage.

• Strong analytical skills with keen attention to detail.

• Excellent oral and written communication skills; able to engage stakeholders at all levels.

• Strong organisational and planning skills, with the ability to multi-task and work well under pressure.

• Resilient, adaptable, and quick to learn new skills.

• Demonstrates integrity and upholds high ethical standards.

• A strong team player who can also work independently.

• Comfortable with taking up 9 months contract role from Oct 2025 - June 2026

Interested Applicants, please send in your resume by applying below.

We regret to inform that only shortlisted applicants will be notified.

Mandy Tay R1654634
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