IT Assistant - #1116745

[Job ID: 1108723]

Job Description

• Provide technical support for hardware, software, and network issues.
• Install, configure, and maintain user devices, applications, and accounts.
• Troubleshoot and repair computers, peripherals, and connectivity problems.
• Implement IT security measures, backups, and data recovery.
• Support mobile and remote users with setup and troubleshooting.
• Manage IT assets, licenses, and vendor coordination.
• Create documentation, train users, and promote IT best practices.
• Ensure compliance and drive improvements in IT support processes.

Job Requirements

• Diploma/Degree in IT, Computer Science, or related field.
• Experience in IT support or helpdesk roles.
• Knowledge of operating systems, office applications, and basic networking.
• Skills in hardware and software troubleshooting.
• Familiarity with IT security, backups, and user account management.
• Good communication, problem-solving, and multitasking abilities.
• Relevant IT certifications are an advantage.

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EA Personnel Name: Ong Kang Quan Ryan
EA Personnel Registration Number: R23116952
EA License No.: 07C5771

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