Assistant Head of Home (Social Services / Welfare Home) - #1116571

Job Summary

• To supports the Head of Home in overseeing the effective and lawful operation of the Welfare Home. This role ensures the well-being and development of residents, compliance with statutory requirements, and smooth day-to-day operations. To manages staff, maintains facility standards, supervises programmes and services, and ensures financial and administrative governance in line with the Destitute Persons Act, Welfare Home regulations and upcoming Social Residential Homes Act.

Job Responsibilities

Statutory & Legal Compliance

• Ensure staff are familiar with the Destitute Persons Act, Rules, Social Residential Homes Act, Operations Manual of the Home and Code of Practice for Welfare Homes.

• Maintain compliance with MSF guidelines, PDPA regulations, and statutory requirements.

• Implement recommendations from the Board of Visitors where applicable.

Welfare Home Operations

• Supervise daily care of residents and overall facility cleanliness (dormitories, toilets, kitchens).

• Oversee preparation and serving of meals, ensuring adherence to Food Safety & Hygiene Guidelines.

• Conduct frequent rounds to monitor resident well-being and facility standards.

• Prepare duty rosters and allocate responsibilities to staff.

• Plan and supervise diversionary activities and outside employment opportunities for residents.

Administration & Records

• Ensure proper upkeep of statutory records, including Admission Register, Resident’s Property Book and related records, Home Journal, Petty Cash, financial accounts, work/earnings records, and Visitor/Board of Visitors books.

• Prepare budgets, accounts, and reports as required.

Personnel Management

• Supervise, train, and appraise staff performance.

• Organise staff development programmes and provide guidance to ensure effective service delivery.

Financial Governance

• Oversee financial management in line with Service Standards and internal guidelines.

• Monitor budgets and cash flow according to policies.

Additional Duties & Organisational Responsibilities

• Act as the Environmental Control Coordinator (ECC) for the Home.

• Plan, support and implement Business Continuity Management plans.

• Coordinate and manage the involvement of volunteers in the Home.

• Assist in planning and implementing work plans and SOPs with the Head of home and Welfare Homes Management Committee.

• Carry out other duties as assigned by the Head of Home or CEO of the organisation.

Job Requirements

• Minimum degree, preferably in Social Work or Psychology, or relevant experience in the social service sector.

• At least 1 year of supervisory/leadership experience in a related field.

• Strong administrative and financial management skills, with proficiency in MS Office.

• Experienced in organise, supervise, and motivate staff effectively.

• Ability to commit to weekend and evening meetings when required.

Ho Ming Jie (Edmund) Reg No: R1987094

The Supreme HR Advisory Pte Ltd EA No: 14C7279