Manager (Crewing/Fleet Support) - #1116319

About Us

We are PSA Marine, a leader in the maritime sector since 1964. From our early days as the Port of Singapore Authority to corporatisation as PSA Marine, we have played a vital role in Singapore’s growth as the world’s busiest container transhipment hub.

With our team of 2,000 dedicated employees and modern fleet of more than 80 tugs, we have a presence in Americas, Europe, Bangladesh, China (including Hong Kong and Taiwan), Oman, and Southeast Asia today.

We are committed to deliver only the best as we continue to be alongside our customers and stakeholders in every leg of their journey. Our commitment to excellence fuels our zeal to innovate and define the future of maritime for the generations ahead.

Responsibilities

• Lead the crewing and fleet administrative teams, overseeing end-to-end crew management operations including recruitment, selection, deployment, performance appraisal, discipline, and welfare of seafarers;

• Ensure strict compliance with relevant flag state, port state, MLC 2006, STCW, ISM, and other international and local maritime codes and regulations;

• Oversee the administration of Seafarer Employment Agreements (SEAs), payroll, allotments, and leave rotations to ensure timely and accurate processing;

• Collaborate closely with ship masters and internal stakeholders to maintain optimal manning levels and certification compliance for safe and efficient vessel operations;

• Act as the primary liaison with third-party stakeholders, including manning agents, government agencies, and authorities, managing all crewing-related matters such as certification, visa processing, travel, and insurance;

• Develop and manage the crewing budget, focusing on cost optimization and effective control of crew-related expenses;

• Conduct regular audits and process reviews to identify areas for improvement and implement best practices in crew management operations;

• Lead communications and branding initiatives to foster high levels of workforce engagement, motivation, and morale across the Fleet;

• Partner with Fleet Managers and key stakeholders to co-create and implement programmes that promote a safe, resilient, healthy, and productive workforce culture;

• Drive continuous improvement by collaborating on the development and integration of management systems, digital tools, and technology-enabled process enhancements; and

• Undertake special projects and stretch assignments as required.

Requirements

• Bachelor’s degree in Maritime Studies, Business Management or a related field;

• At least 8 years of relevant experience in crewing and ship management, with minimum 4 years in a managerial or team leadership role;

• Proven leadership abilities with strong skills in stakeholder management, communication, and team motivation;

• Exceptional planning, decision-making, and problem-solving skills, particularly under pressure;

• Demonstrated capability to lead, inspire, and rally teams and peers to achieve ambitious goals; and

• Strong coaching and mentoring skills to develop talent and promote individual and team success.