Customer Support Coordinator (5.5 days/Aviation) – $5,500 (ID: 678148) - #1116117

• Closely monitor and follow up on customer orders and delivery statuses

• Proactively communicate delays, coordinating with supply chain teams to identify root causes and implement solutions

• Assess and manage expedite requests by offering alternative products, solutions, or initiating escalations to ensure on time delivery

• Handle order entry, quotations, purchase order reviews, system updates & case handling in accordance with established processes and agreed service timelines

• Address customer inquiries and calls regarding order status, drive real-time resolutions, and support internal process improvements based on customer needs

Job Requirements:

• Diploma holder

• 2-3 year of order management experience

• Knowledge on Aerospace and Repair process is an added advantageous

• Knowledge in SAP and Salesforce system will have added advantageous

Interested candidates who wish to apply for the advertised position, please click on “Apply Now”. We regret that only shortlisted candidates will be notified.

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