Customer Quality Engineer - #1115737

Key Responsibilities

• Serve as the main contact for customer quality issues, audits, and communications.

• Lead root cause analysis, CAPA, and closure of customer complaints/non-conformances.

• Review quality data/trends to drive improvements and report metrics to customers.

• Support internal/external audits and ensure compliance with requirements.

• Collaborate with cross-functional teams to meet product/process quality standards.

• Drive continuous improvement and customer satisfaction initiatives.

• Oversee FAI, KPI for outgoing/customer quality, and provide quality training to teams.

Qualifications

• Bachelor’s in Engineering, Quality, or related field.

• 5+ years in quality engineering, ideally in contract or semiconductor equipment manufacturing.

• Knowledge of ISO 9001, quality tools (FMEA, SPC, PMP), and problem-solving methods (8D, Fishbone, 5 Whys).

• Strong analytical, communication, and customer management skills.

For interested applicant, kindly send your resume in Word/PDF format, include the following informations:

1. Current Salary

2. Expected Salary

3. Availability

4. Reason for leaving

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EA License No.: 13C6305
Registration No.: R1874608 LEE JIA HOU