After Sales Account Manager - #1115282

• Build and maintain strong relationships with key customers

• Coordinate with Account Managers, Sales, and Service Teams to align on post-sales expectations and ensure all required information is provided

• Conduct regular account reviews with end-users and drive post-sales revenue growth

• Manage service delivery for clients locally and regionally

• Develop and implement customer service policies, procedures, and standards

• Proactively understand client needs and deliver solutions to meet them

• Support the growth of existing accounts and contribute to new business opportunities

• Review and manage customer service contracts and service level standards

• Address customer complaints and work with teams to ensure timely resolution

• Collaborate with management to execute customer-focused growth strategies

• Any other adhoc duties as assigned

Requirements:

• Diploma in relevant fields

• Min 2 years experience in AV/IT industry

• Proficient in Microsoft Office applications

• Location: Tai Seng

• Working Hours: Mon-Fri (9am - 6pm)

• Salary: Up to $6500

• Able to start work immediate or on short notice

How to apply:

Interested applicants kindly state your expected salary, last drawn salary and starting date.

We regret to inform that only shortlisted candidates will be notified.

Log on to www.e-cruitteam.com.sg for more job opportunities!

EA Personnel: Teo Kai Xin, Joey
EA Reg ID: R23114229
EA Licence No.:19C9603