Operations Executive - #1115238

Join Our Growing Team at FirstCom Academy as an Operations Executive!

Are you passionate about operational excellence and ready to make a significant impact in a dynamic educational environment? FirstCom Academy is expanding, and we're looking for a dedicated Operations Executive to join our team.

As an Operations Executive, you will play a crucial role in streamlining our processes, ensuring the smooth functioning of our training centers, and enhancing the overall customer experience. This expanded role offers a unique opportunity to shape the operational framework of a rapidly growing company, contributing directly to our mission of delivering top-notch training and development programs.

Benefits & Location:

• Working Location: 158 Kallang Way, #03-05 (Singapore, 349245)

• Working Hours: Monday - Friday (9:00am - 6:00pm)

• Salary Range: $3,000.00 - $4,000.00

• Position Type: Full-Time Permanent Position (Basic + Performance Bonuses + ALs + Medical and Dental Benefits)

Job Responsibilities: 

• Oversee the daily operation of opening and closing of classes, point of contact to liaise between internal and external stakeholders such as vendors (bus, catering, aircon etc)

• Upkeep of facilities, handling purchases relating to operations (food, course booklets, stationery etc)

• Contribute to the team effort by performing other job-related duties as required.

• Analyse purchasing data to optimize procurement processes and reduce costs.

• Utilize data to track facility usage and identify areas for improvement.

• Present findings and recommendations to stakeholders in a clear and concise manner.

• Work with various departments to understand their data needs and provide analytical support.

• Use data visualization tools (e.g., Tableau, Power BI) to make complex data more accessible and understandable.

• Create comprehensive reports and dashboards to present data insights to management.

• Gather data from various sources, including databases, spreadsheets, and other data repositories.

• Utilise statistical techniques and software tools to analyze large datasets.

• Develop predictive models and algorithms to forecast business outcomes.

Job Requirements: 

• Candidate must possess at least "O" Level or equivalent.

• Minimum 1 year of relevant experience in an Administrative, Operations or Customer Service role

• Good follow up and coordination skills

• Proficient with Microsoft Office