Client Service Executive(Treasure Bank / Resume Booster) ( Central) - #1114745

一To ensure a seamless and differentiated customer journey for Wealth customers with the intent to deepen customer relationship and business sustainability.

Job Duties:

• First Touch to receive and welcome customers.

• Digital Advocate to educate customers to bank digitally.

• Drives Service Excellence focusing on customer satisfaction- customer wait time, problem resolution, customer feedback and error rates.

• Provides one-stop banking experience in relation to non-cash related banking services -account opening/servicing request, application processing, digi-banking and cards related request etc.

• Collaborates with team members and working partners for problem resolution.

• 
  

Job Requirements:

• Digitally Savvy

• Customer service experience or are customer facing would be preferred

• Experienced in Mass Banking/ Retail Banking would be preferred
  

Interested candidates may apply through the application system. Regret to inform that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R21101254 (Tay Khai Ven)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.