Client Service Receptionist (Premier Bank / Resume Enhancer) ( Central) - #1114743

一To ensure a seamless and differentiated customer journey for Wealth customers with the intent to deepen customer relationship and business sustainability.

Job Duties:

• First Touch to receive and welcome customers.

• Digital Advocate to educate customers to bank digitally.

• Drives Service Excellence focusing on customer satisfaction- customer wait time, problem resolution, customer feedback and error rates.

• Provides one-stop banking experience in relation to non-cash related banking services -account opening/servicing request, application processing, digi-banking and cards related request etc.

• Collaborates with team members and working partners for problem resolution.

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Job Requirements:

• Digitally Savvy

• Customer service experience or are customer facing would be preferred

• Experienced in Mass Banking/ Retail Banking would be preferred

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Interested candidates may apply through the application system. Regret to inform that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R21101254 (Tay Khai Ven)

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