Manager (Student Support) - #1114406

Main Duties and Responsibilities

Lead the team in Student leadership, activities and records

• Manage and mentor student clubs and international student chapters

• Manage the growth and engagement of student leaders and student community

• Manage the use of venue, loan of equipment and materials.

• Organise activities such as appreciation events, integration and team building events etc.

• Organising training and learning opportunities to support academic learning

Manage Publicity and administration for Student Engagement

• Regular communication with current students through social media and e-Newsletter

• Create awareness of student life activities through regular publicity on campus

• Regular update of communication materials (webpage, brochure, guide)

• Manage mobility applications to overseas university campus and keep records updated

• Manage student Life mailbox

Manage administration of Outpatient student medical insurance

• Liaise with the Business Units to coordinate registration of students for insurance

• Manage student enquiries on insurance update statistics

Manage and Lead the International Office (IO) Team

• Plan and implement content/briefings for new students (pre-departure to 1st 3 months in Singapore)

• Provide regular training i.e. every quarter to Country Managers to build rapport and seek feedback for the services provided

• Attend students’ queries and feedback via various communication channels and face to face interactions in a timely manner.

• Lead the team in ensuring the relevant student visa are arranged and renew on a timely manner

• Manage vendors providing off-site services for VISA processing and meet & greet services

Manage Student Success Office (SSO) orientation briefings for full-time cohorts

Others

• Any other ad-hoc duties as required by the company from time to time.

Requirements

• Degree/Diploma holder with managerial experience 

• Strong event management/leadership skills with ability to multi-task.

• Enjoy working with youths from different cultural backgrounds.

• Proactive team player with strong communication and interpersonal skills.

• Relevant experience in a Private Education Industry environment would be an advantage.

• Willing to work after 6pm and weekends where needed. Time off will be given accordingly. 

We regret to inform you that only shortlisted candidates will be notified.