IT Engineer - #1113995

Duties and responsibilities

• Provide first and second level support to staffs and ensure smooth run of IT systems for daily operation.

• Manage Office 365 (Exchange Email, One Drive, SharePoint Sites, Teams etc.)

• Manage IT on/off boarding of staffs and any workstation relocation

• Setup video conference & meeting room (Polycom, Teams, Zoom)

• Manage shared folder permission, including SharePoint Sites

• Support Head of IT in monitoring the service delivery quality of outsourced vendor.

• IT procurement & asset inventory registration.

• Manage internal intranet Microsoft SharePoint site.

• Manage patching task with vendors.

• System documentation, administration, maintenance of IT related tasks.

• Manage Sophos cloud antivirus, Veeam backup & restore, Darktrace antispam, Fortigate Firewall and Forticlient VPN.

• Ensure server monthly maintenance report recommendations are address timely

• Manage Active Directory (AD) accounts, Group Policy (GPO)

• Assist with other IT related projects or activities (such as upgrades, changes, maintenance, etc.) as required.

• Network monitoring/ O365 admin center management/ Investigate on PRTG/ Firewall/ security alerts - Level 2

• Investigate on system failure /security alerts.

• Assist on daily SAP transport request.

• Able to standby outside of office hours and travel to subsidiaries office when necessary

• Render technical support and advice to subsidiaries, work with subsidiaries IT to align with group IT direction.

• Any adhoc task as assigned.

Qualifications and Attributes

• At least 2 years of relevant work experience

• Process ITE or higher in IT related qualification

• Knowledge in Vmware virtualization environment and LAN/WAN networking skills

• Knowledge in Windows Server 2022 and above, Win 11, Office 365, Ninjio.

• Added advantage if experienced in video conference system, VLAN, Fortigate firewall, AD, GPO, Suse Linux, Veeam backup and power automate skills.    

• Good problem-solving skills, can do attitude

• A strong team player, strong sense of responsibility

• Possess good communication and interpersonal skills