Remote Role (Air Freight) - #1113005

We are a leading freight forwarding company specializing in air cargo solutions. As part of our continued growth, we are seeking passionate and detail-oriented individuals to join our team in remote roles. Openings are available in Export, Import, Customer Service, and Sales Support. Each role plays a key part in ensuring seamless operations and excellent service to our customers and partners.

Export

  Prepare export documents (Air Waybills, checklists, permits).

  Coordinate with agents and airlines by email.

  Share shipment updates with customers.

  Any ad-hoc duties as may be assigned by the company’s management

Import

  Receive pre-alerts and arrival notices from agents.

  Prepare import documents and billing.

  Update customers on shipment status.

  Any ad-hoc duties as may be assigned by the company’s management

Customer Service

  Reply to customer and agent emails.

  Provide shipment and flight information.

  Book flights across airline platforms.

  Any ad-hoc duties as may be assigned by the company’s management

Sales Support

  Assist sales team with quotations and rate checks.

  Keep rate sheets and customer records updated.

  Help with follow-up emails and reports.

  Any ad-hoc duties as may be assigned by the company’s management

Requirements:

-Some knowledge of air freight/logistics preferred.

-Good communication skills (English, written & spoken).

-Organized, detail-oriented, and able to work independently.

-Basic computer skills (MS Office, email, online tools).

-Pay depends on the scope of work and level of experience.