Email Enquiries Specialist (Insurance, West, Email Support) - #1112738

RecruitFirst is hiring! You will be outsourced to: 

Location: West

Working Hours: Mon – Thur: 8.30am – 5.15pm, Fri: 8.30am – 5.30pm

Salary: Up to $4,000 per month 

Duration: 3 months contract

Job Description: 

• Respond promptly and courteously to all incoming email enquiries

• Gather necessary information from internal teams to provide accurate responses

• Maintain organized records of correspondence

• Escalate complex or urgent issues to appropriate personnel as needed

• Support the creation and updating of response templates and FAQs

Requirements: 

• Excellent written communication skills

• Strong organizational abilities and attention to detail

• Previous experience in customer service or administrative roles preferred

• Proficiency with email platforms and basic office software

• Ability to work independently and under time constraints

• Singaporeans only.