IT System Support (Night shift, 7pm tp 7am) | Up to $4000 (BH: 682883) - #1112487

Permanent Role

Shift based role Fri to Sun/Mon, 7pm to 7am fixed shift

Job Responsibilities:

• Day to day IT helpdesk operation (1st level) to support user’s problem ticket and requests

• Managed Service Provider for (2nd level) helpdesk operation

• Learn and support all other software platforms in the environment.

• Responsible for L1 to L2 infra network and internal system support.

• Serve as first point of contact to internal business users for their computer, printer, and various IT appliances and system usage issue.

• Assist senior for new function testing, implementation, training and hyper-care.

• Assist senior to liaise with central IT team for security and compliance measures.

• Assist for IT fix assets purchasing, installation, configuration, support and proper update IT assets and licenses info to be reviewed by seniors or support manager.

• Conduct backup and restore when necessary

• Tracking and recording of IT assets & software inventories

• Assist in power shutdown events

• Track payments, preparation and submission of IT payment vouchers

• Assist in department initiatives when required

Job Requirements:

• Diploma or Degree in Information Technology, Computer Science or Computer Engineering or related field

• At least 3 Year(s) of working experience in the related field, preferably in manufacturing domain would be added advantage but not mandatory.

• Possess knowledge in SAP, Oracle Application Server, and MySQL. 

• Experienced with supporting Microsoft O365, Azure environment

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

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