Cleaning Supervisor - #1111963

Salary: Basic $2,300 - $2,450 + AWS + VB

Time: 6 days work week [off day on weekdays]

Location: Changi Airport

Responsibilities:

• Ensure high standard of hygiene and cleanliness within the customer premise.

• Demonstrate good service acts by greeting others, smiling and saying thank you (GST) to customers and colleagues.

• Project professional image with proper grooming standards by ensuring that overall appearance be pleasant, clean and neat.

• Oversees the works execution and performance of staff. In charge of operational and manpower planning, deployment and productivity of the staff.

• Provide adequate training and coach staff to meet the required contractual standards.

• Conduct daily inspections/audits to monitor and evaluate the work undertaken by staff and take immediate corrective measures to improve below standard performance.

• Ensure all cleaning tasks carried out is in compliance to Health & Safety Environmental procedures and practices. Report accidents/incidents to the superior promptly.

• Create great service experiences for customers through providing service personalization, verbal and non-verbal communication and building connections through empathetic service, rapport and going the extra mile.

• Ensure compliance with local government legislation (eg. Employment Act, Foreign Manpower Act, Workplace Safety).

• Support in achieving contract KPI measurements on employee turnover rate, retention rate, employee survey NPS (net promoter score) and LTIF (lost time injury frequency).

• Adhere to the recruitment guideline when recruiting new team members.

Requirements:

• Afternoon or Night shift available.

• Basic IT knowledge is required to handle e-system, computer, smartphones.

• Experience in leading a cleaning team.
   

By submitting an application or your resume, you are deemed to have consented to Dynamic Human Capital Pte Ltd collecting, using and disclosing your personal data for the purposes stated in our privacy notice (https://dhc.com.sg/privacy-policy). You acknowledge that you have read, understood, and agree with the terms in our privacy notice.

We regret to inform you that only shortlisted applicants would be notified.

Dynamic Human Capital Pte Ltd | EA License No.: 12C6253

Han Tze Jian | EA Personnel No.: R1658384