Desktop Engineer ( Level 1 support) - #1111853

Job Overview:
We are looking for a motivated and tech-savvy individual to join our team as an IT Support Technician, providing on-site technical support to schools. This is an excellent opportunity for fresh graduates or individuals looking to start their career in IT. You will play a key role in ensuring smooth daily operations of IT equipment and systems within the school environment. If you enjoy hands-on work, problem-solving, and helping others, we encourage you to apply.

Responsibilities:

• Provide on-site IT support and troubleshooting for schools on various technical issues.

• Set up, maintain, and resolve hardware issues including desktops, laptops, printers, AV equipment, and tablets.

• Install, update, and troubleshoot software such as Microsoft Office, antivirus, and other school-related applications.

• Handle and transport mobile IT asset carts (up to 100kg).

• Assist with other ad-hoc onsite support tasks as assigned.

Requirements:

• Good command of English to communicate effectively with school staff and vendors.

• Minimum NITEC / Higher NITEC qualification in IT or a related field.

• Basic IT knowledge and a strong interest in technology.

• Willingness to work at different school locations (assignments vary).

• Comfortable working in a school environment around students and staff.

Job Details:

• Comprehensive on-the-job training provided.

• Insurance and medical coverage included.

• Performance bonus available based on review.