Logistics Assistant / Officer (Woodlands, From $1900 + Transport + AWS + OT) - #1111681

Role Overview:

This role is responsible for managing crate reuse operations, supporting tool shipments and providing customer service support. This role ensures efficient coordination across procurement, documentation, billing and communication with internal and external stakeholders.

Key responsibilities:

• Prepare CAPEX and Purchase Requisition entries in SAP, coordinate Purchase Order creation with purchasing.

• Manage crate pick-up and return requests, including form handling and tracking.

• Coordinate commercial invoice and packing list documentation; ensure timely upload to shared platforms.

• Monitor crate reuse timelines, including pick-up and refurbish dates.

• Validate weekly billing reports with Finance; ensure accurate submission and approval.

• Compile and submit logistics and financial reports.

• Support tool shipments, especially during quarter-end peak periods (3 days to 1 week).

• Liaise with logistics providers to ensure timely and accurate shipments.

• Track shipment status and resolve any delays or discrepancies.

• Respond to internal and external inquiries related to logistics, shipments, and documentation.

• Coordinate with relevant teams to resolve issues and provide timely updates.

• Maintain accurate records of customer interactions and service requests.

• Ensure a high level of service quality and professionalism in all communications.

 Requirements:

• Experience in logistics, customer service or warehouse coordination.

• Proficiency in SAP and Microsoft Excel.

• Strong organizational, communication and problem-solving skills.

• Ability to commit to overtime work when required.

• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.

Working Hours:

Monday to Friday - 8.00am - 5.30pm (Able to commit OT if required)