1209 Receptionist X 2 /Punggol - #1111531

Name of Authority:Valour Primary School

Contract Period: From 1 Jan 2026 to 25 Dec 2026.

Personnel shall be deployed at the following hours:

Receptionist 1

• Mondays to Thursdays: 7:00am to 4:15pm, inclusive of 45-min lunch break

• Fridays: 7:00am to 3:45pm, inclusive of 45-min lunch break

• School holidays: 8:00am to 5:00pm

• Service not required on Saturdays, Sundays and gazetted public holidays

Receptionist 2

• Mondays to Thursdays: 8:15am to 5:30pm, inclusive of 45-min lunch break

• Fridays: 8:45am to 5:30pm, inclusive of 45-min lunch break

• School holidays: 8:00am to 5:00pm

• Service not required on Saturdays, Sundays and gazetted public holidays

The Services shall be set out as follows:

1. Attend to all incoming phone calls, enquiries and deliveries promptly.

2. Attend to walk-in students, teachers, parents, vendors and school stakeholders with care and empathy.

3. Attend to unwell students and coordinate with all relevant stakeholders until student leaves the school safely.

4. Provide simple first aid to injured/unwell students and maintain the sick bay including first aid supplies.

5. Manage office administrative tasks including using basic Microsoft Office applications (e.g. data entry, preparing Word documents & Excel spreadsheets), office supplies inventory taking and making trips to the Post Office.

6. Call & engage with parents on administrative matters e.g. GIRO & Edusave applications, financial aid supporting documents etc.

7. Prioritise important and urgent tasks and multi-task across different work areas efficiently.

8. Man the General Office reception counter and ensure it is clean and tidy.

9. Assist with other ad-hoc tasks as assigned by the school e.g. school emergency exercise etc.

The awarded Contractor shall arrange for a Basic 1st aid course with CPR+AED for the personnel(s) at Contractor’s cost within the first 3 months of personnel assuming duty at the school. This is a mandatory training requirement to be fulfilled after award.

Experience :

1. Minimum 2 year’s experience in front desk reception duties.

2. Relevant front desk reception experience in schools, especially primary schools, shall be preferred.

Desirable Qualities of Personnel :

1. Good communication and interpersonal skills.

2. Able to read, write and converse in English.

3. Warm personality with good customer service skills and telephone etiquette skills.

4. Able to exercise initiative, work independently & as a team.