Sales Support Assistant (Office Hours) - #1111343

Job Summary (1-Year Renewable Contract):
Provide administrative and customer support for the eShop sales team, ensuring accurate order processing, timely delivery, and smooth daily operations.

Key Responsibilities:

• Manage order processing, from verifying details to updating order status and coordinating with logistics for timely fulfilment.

• Handle customer enquiries and complaints, providing assistance or escalating when necessary.

• Maintain accurate sales records, contracts, and filing systems for easy retrieval.

• Support general administrative duties and assist with occasional weekend/public holiday events.

Requirements:

• Proficient in Microsoft Office (Word, Excel, Outlook).

• Strong communication skills and customer service mindset.

• Detail-oriented, organized, and able to manage multiple tasks in a fast-paced environment.

• Able to work both independently and as part of a team.

Rachel Ng | Outsourcing Team | 05C3451