Cyber Security Engineer (Maintenance) - Entry level is welcome / West - #1111174

• Cybersecurity industry

• Need to work on shift and standby duties

• Entry level is welcome to apply as training is provided

• SINGAPOREAN ONLY!!

Responsibilities:

• Provide technical support to customers via Phone, Chat, Email and onsite support

• Support handling will be 24x7 and rotating shift is required

• Diagnose faults and troubleshoot technical issues

• Communicate complex technical concepts in layperson’s terms

• Managing and interpreting customer requirements - listening to clients and using astute questioning to understand, anticipate and exceed their needs

• Coordinate with other Technical Support team members to escalate cases with unresolved issues to respective product vendor

• Maintain a close-loop with the product vendor to identify and support new product solutions based on direct and indirect prospect feedback as well as security industry trends

• Continuous Learning in IT industry, particularly new security products and solutions

• Any other ad-hoc duties as required or assigned

Requirements:

• Singaporean only

• Diploma in cybersecurity or other relevant course

• Entry Level are welcome

• Experience with networking OR cybersecurity solutions deployment is preferred

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

• Last drawn salary

• Expected salary

• Notice period

• Reason for leaving

We regret only shortlisted candidates will be notified.

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