Clinic Assistant - #1110846

Kingston Medical is a high-volume, migrant worker health screening clinic. We operate in a fast-paced and high-intensity environment, handling a large number of patients daily. We are looking for dedicated Clinic Assistants (CAs) to join our team and support our essential healthcare services.

All Clinic Assistants will eventually upgrade to Phlebotomists through structured training and certification provided by Kingston Medical. Salary will be adjusted accordingly upon obtaining the Phlebotomist license.

Job Scope: Clinic Assistant

Reports to: Clinic Manager / Operations Manager

Key Responsibilities

1. Patient Registration & Frontline Support

   • Greet and register patients, verify identification documents, work permits, and appointment details.

   • Assist patients with self-registration kiosks and ensure smooth patient flow.

   • Provide clear instructions on pre-screening and health screening procedures.

2. Clinical Assistance

   • Support doctors, phlebotomists, and radiographers during consultations and procedures.

   • Perform basic measurements (height, weight, blood pressure, BMI, vision test).

   • Prepare examination rooms, sterilise equipment, and ensure consumables are replenished.

3. Administrative & Records Management

   • Maintain accurate patient records in line with MOH and MOM regulations.

   • Handle medical report tracking, filing, and error-flagging for timely corrections.

   • Support in generating and checking medical documentation within stipulated timelines.

4. Operational Support

   • Coordinate patient movement to ensure efficiency in a high-volume environment (400–500 patients daily).

   • Assist in logistics for corporate health screening and in-clinic operations.

   • Escalate operational issues promptly to the Clinic Manager / Operations Manager.

5. Customer Service

   • Address patient enquiries in a professional and empathetic manner.

   • Uphold Kingston Medical Clinic’s reputation for reliability and professionalism in frontline services.

Requirements

• Minimum N/O Levels; healthcare-related NITEC/Certificate preferred.

• Prior experience in a clinic or healthcare setting advantageous (phlebotomy skills a plus).

• Able to work in a fast-paced, high-volume environment.

• Computer-literate and familiar with clinic management systems.

• Team player is a must – able to work well within a large team required to run daily clinic operations.

• Strong service mindset and attention to detail.

Work Conditions

• 5.5-day work week (Monday–Saturday, Sundays and Public Holidays off).

• Standing/walking for extended hours due to clinic traffic.

• Training will be provided in MOH-compliant infection control, data handling, and patient care.

Career Progression Pathway

• Clinic Assistant → Senior Clinic Assistant → Clinic Supervisor → Clinic Manager / Operations Support Roles

• Opportunities to cross-train in phlebotomy, radiography support, or corporate health screening projects.

• Structured in-house training and development to support long-term career growth within Kingston Medical Clinic.