Operations Assistant Manager (Hospital, Office hours) #HRY - #1110694

About the Role

We are seeking a dynamic and experienced Hospital Operations Manager to oversee critical operational functions within a fast-paced hospital environment. This role plays a key part in ensuring smooth service delivery across linen and laundry, food services, bed management, claims, projects, and compliance.

As a strategic leader, you will collaborate with multidisciplinary teams, manage vendors, and drive initiatives that enhance patient experience, operational efficiency, and regulatory compliance (including PDPA).

Key Responsibilities

• Linen & Laundry Services – Oversee timely processing and distribution, track usage, and optimise costs.

• Food Services – Partner with the food team to design menus, uphold food safety, and enhance patient satisfaction.

• Bed Management – Streamline patient flow, reduce wait times, and optimise bed turnover.

• Claims Management – Supervise claims submission, resolve issues, and analyse data for improvements.

• Hospital Inspections – Conduct audits, ensure compliance, and prepare for accreditations.

• Project Management – Lead cross-functional projects, ensuring timely and budget-conscious delivery.

• PDPA & Compliance – Safeguard patient information, enforce data protection practices.

• Management Meetings – Provide secretariat support, drive operational discussions, and follow up on initiatives.

• Vendor & Partner Management – Oversee procurement, negotiate contracts, and manage vendor relationships.

• Staff Leadership – Recruit, coach, and develop staff; conduct performance evaluations.

• Budget & Financial Management – Prepare budgets, monitor expenses, and implement cost-control measures.

• Collaboration & Communication – Foster teamwork across clinical and administrative units, address feedback, and elevate patient care.

Requirements

• Bachelor’s Degree in Healthcare Administration or related field.

• Minimum 5 years’ experience in healthcare operations management (e.g. linen, food services, or patient management).

• Strong leadership, interpersonal, and problem-solving skills.

• Proficient in project management and financial analysis.

• Knowledge of PDPA and healthcare regulatory standards.

• Flexible, adaptable, and able to thrive in a fast-paced hospital environment.

Why Join Us?

• Lead and transform critical hospital operations.

• Collaborative and mission-driven work environment.

• Opportunities to spearhead impactful projects that improve patient care.

Interested applicants, please email your updated CV to [email protected] for more information.

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company EA license No.: Recruit Express Pte Ltd (99C4599)