F&B Captain/ Supervisor (The Alkaff Mansion) - #1110446

We are seeking a customer and service-oriented Captain/ Supervisor to join our operations team at The Alkaff Mansion. In this role, you will assist in leading daily restaurant operations, ensuring exceptional service, smooth coordination, and a memorable dining experience for every guest.

Job Responsibilities

• Assist the Outlet Manager in overseeing day-to-day restaurant operations to ensure efficient and smooth service.

• Uphold all service procedures and standards set by the outlet and the Food & Beverage Department.

• Complete all pre-opening preparations and ensure readiness for service.

• Maintain strong knowledge of the menu, including ingredients, preparation methods, and timings.

• Supervise and support team members during shifts, ensuring adequate staffing and high service standards.

• Recommend and promote menu items and specials to enhance the guest experience.

• Assist the Operations Manager in planning and managing restaurant activities.

• Perform cashiering duties and process transactions accurately.

• Manage event orders, ensuring timely preparation and delivery as per guest requirements.

• Conduct weekly inventory checks in line with departmental policies.

• Ensure cleanliness and orderliness of the section both during and after service.

• Uphold high standards of personal hygiene, grooming, and conduct.

• Perform other duties as assigned.

Job Requirements

• 2 to 3 years of relevant experience in the F&B or hospitality industry

• Positive attitude with a passion for delivering outstanding service.

• Strong interest in the food and beverage industry.

• Customer service-oriented, results-driven, and a strong team player.

• Excellent communication and interpersonal skills.

• Able to perform well in a fast-paced environment.

• Willing to work weekends and public holidays on a rotating shift schedule.