Senior Field Service Engineer - #1109326

• Set up and commission new machine installations at customer’s side

• Provide technical feedback and failure analysis to R&D Dept

• To monitor and track major projects and perform technical presentations to customers if necessary

• Able to answer technical question and provide recommendations or solutions for application of machines at customers’ sites

• Monitor machine performance regularly and perform data mining and analysis to provide recommendations for improvement

• Understand customer requirements and able to perform data mining and analysis to provide recommendations for improvement

• Works on problems of diverse scope where data analysis is required evaluation of identifiable factors

• Requires working closely with R&D team and Application team for complex issue investigation and solution implementation

• Develop knowledge-based repository for FAQs and documentation

• Senior role lead, train and support Junior level

• Travelling would be as needed to fulfil job responsibilities

• Initiative in following up and assist Junior Level Engineer constantly

• Assist Field Service Leader to maintain and achieve smooth operation and support execution

• Assist Field Service Leader to mentor, coach, and supervise junior engineers, ensuring knowledge transfer and team development

Job Requirements:

• Candidate must possess at least a Bachelor's Degree or Professional Degree in Engineering (Mechanical)/Computer Engineering/Physics/ Applied Science/ Mechatronics or equivalent

• Applicants must be able to travel in Malaysia and SEA, as per assign by Superior

• Service field experience with strong knowledge and hands-on expertise in die sorting platforms with multiple input/output and vision inspection

• Strong analytical and problem solving skills, willing to learn and work hard

• Able to work independently

• Team player and ability to work within multiracial environment

• Possess strong oral, written and interpersonal skills

• Possess teamwork spirit and positive attitude

• Good and positive work attitude, self-motivated with ability to work independently and in team environment

• Semiconductor working experience in similar position is preferable

• Must possess own transport

• Microsoft Office, Excel & Power Point skills