Customer Service Officer - #1109165

Job Summary

• Working Days & Time:
  Mon to Fri, 8.30am – 5.30pm
  Alt Sat, 8.30am – 12.30pm

• OT is required

• Company transport provided at Admiralty MRT

Job Responsibilities

• Raise job orders to workshops & contractors.

• Liaise with controllers & contractors on service/repair quality and price of work.

• Follow up with workshop & contractors on the service / repair of the vehicles and feedback to customers.

• Update the service/repair schedule and vehicle collection with customers.

• To perform basic investigation into customers’ complaints and rectify the problems by coming up with recommendation within guidelines.

• Escalate more pressing issues to Supervisors.

• Performs ad hoc duties as assigned by Supervisors.

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Tan Pei Yin
Reg No: R25127336
AlwaysHired Pte Ltd
EA Licence: 24C2293