IT Support Assistant - #1109055

Installation & configuration of computer hardware and applications for both new and existing users.

Liaise with vendors for purchasing of IT Equipment(s).

Liaise with software vendors for software support when required.

Provide support for IT technical/hardware issue via remote and/or physical.

Handling of incoming tickets received via the ticketing system.

Maintain and update IT Assets inventory regularly.

To ensure all maintenance contracts are renewed as and when required.

Handle creation and deletion of user accounts.

Manage file server permissions and user access rights.

Provide Local & Wide Area Network, Router, Internet, PC and systems support/troubleshooting at all levels.

Provide assistance and support to Senior IT Engineer in project administration.

Assist in IT administrative task and any ad-hoc projects/duties as assigned.