Export Customer Service Executive (Airfreight / Changi / 5.5 days office hour) - #1109008

Responsibilities:

• Provide direct and professional customer service with a friendly and reliable approach.

• Check export documents for compliance when processing export work orders.

• Apply for the correct export permits and handle all customs processes in a timely manner

• Monitor onboard shipment status and promptly inform customers of any irregularities.

• Communicate effectively with related departments (Ops, Warehouse, Traffic, Planning, etc.) to ensure smooth operations.

• Verify and ensure airfreight rates applied are accurate and updated.

• Liaise with internal and external stakeholders regarding shipment status and handling requirements.

• Ensure all shipments are properly accounted for and arranged according to SOP.

• Collaborate with Sales and other functional teams to manage special arrangements.

For candidates who do not wish to apply via the site and would still like to apply in a P&C manner, please send in your resume to [email protected]

Charterhouse Resources Pte Ltd (13C6338)

Nix Bo R24123586