Human Resources Business Partner - #1108924

Key Responsibilities:

• Strategic HR Partnering:

  Providing guidance on HR initiatives, workforce planning, and organizational change to align with business goals. 

• Employee Engagement and Performance:

  Implementing strategies to enhance employee engagement, improve performance, and drive retention. 

• Talent Acquisition and Management:

  Developing and managing talent acquisition strategies tailored to the specific needs of the travel retail business. 

• Change Management:

  Supporting change management efforts in a dynamic travel retail environment. 

• Employee Relations:

  Managing employee relations issues, conducting investigations, and ensuring compliance with policies and regulations. 

• HR Digitalization and Project Management:

  Leading HR digitalization initiatives, streamlining processes, and managing HR-related projects. 

• Payroll Management:

  Overseeing payroll processing, ensuring accuracy and compliance. 

• Compliance and Policy:

  Ensuring compliance with relevant laws and regulations, and implementing HR policies. 

• Budget Support:

  Assisting with HR-related budget planning and management. 

• Communication and Collaboration:

  Building strong relationships with stakeholders, including business leaders and employees, and facilitating effective communication. 

• HR Admin and Compliance: Oversee HR administration, daily HR operations, including employee records, contracts, and compliance. Ensure compliance with Singapore labor laws and regulations across regional offices and entities. Enhance and maintain HR policies, procedures, and routine operations.

• Act as a Trusted Generalist: Deliver day-to-day HR support and guidance at both local and regional levels. Address evolving priorities and support workforce needs effectively.

Specific to Travel Retail:

• The role often requires working in a fast-paced environment with frequent travel to retail locations within airports, cruise ships, or other travel hubs. 

• Understanding the specific challenges and opportunities of the travel retail industry, such as high turnover, a diverse workforce, and the need for strong customer service standards. 

• Adapting HR practices to the unique context of travel retail, including working with different cultures and nationalities

Essential Requirements:

• A Bachelor’s degree in Human Resources, Business Administration, or a related field.

• 8 to 12 years of proven experience HR business partnering, managing HR projects, initiatives, and operations

• HR Generalist with expertise in payroll management, digital transformation, and HR operations.

• Strong proficiency in Infotech platforms and digital tools.

• Excellent interpersonal and communication skills, with the ability to engage effectively with individuals at all levels.

• In-depth knowledge of labor laws in Singapore and other key countries across Asia.

• Familiarity with the Travel Retail or FMCG sector, including its fast-paced, customer-centric environment and global operations.

• Insight into workforce trends and challenges unique to the travel retail industry, such as seasonal hiring, workforce planning and employee retention.

• Exceptional communication and collaboration skills, thriving in diverse and dynamic environment.