Customer Service/ Admin Coordinator | Entry level/ $2600 + High OT/ North & East - #1108718

Benefits:

• Basic salary up to $2400 - $2600 + Overtime

• MNC with better career advancement and benefits

• North or East region

Job Scope:

• Provide customer support via phone and email

• Represent the company with professionalism and a positive attitude

• Handle enquiries, give accurate information, and assist customers with their needs

• Manage and resolve customer complaints, follow up until closure

• Coordinate with internal teams, contractors, and workshops

• Escalate complex issues to supervisors when needed

• Prepare quotations, job orders, and work orders

• Liaise with contractors on service quality, pricing, and timelines

• Monitor vehicle servicing/repairs and update customers on progress

• Inform customers of service schedules and vehicle collection

• Investigate basic complaints and suggest solutions

• Assist with other administrative tasks as assigned

Job Requirements:

• Nitec/ Diploma in Business Administration or Logistic Supply Chain or equivalent

• Relevant experience in Customer Service and Administration is preferred

• Good communications skills, organized and detail – oriented

To Apply, kindly click on the "APPLY NOW" button.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Chia Choon Wing (R23112010)