Customer Service Executive (1 Year Contract) - #1108200

1 Year Contract (Renewable)

• 3 days with alternate 4 days work week

• 7.30am - 8pm

• 9.30am - 10pm

Job Responsibilities:

• Provide excellent customer service to customers.

• Attend to all walk-in enquiries from customers.

• Handle lost-and-found enquiries.

• Handle customers phone call enquiries.

• Ensure customer enquiry are properly addressed and escalate customer complaints to related departments.

• Other ad-hoc customer service related duties as assigned.

• Adhere to workplace safety and health policies, practice safe work procedures and safety rules implemented at the workplace; and not engage in any unsafe or negligent act that may endanger self or others.

Job Requirement:

• Minimum GCE ‘O’ levels and above. Prior 1 – 2 years of working experience in customer service industry would be advantageous.

• Good verbal communication, interpersonal and written skills; with pleasant and positive attitude.

• Computer literacy including Microsoft Office will be an added advantage.

• Able to commit to shifts.

Go-Ahead Singapore is committed to provide a healthy, safe and secure work environment to all employees. Please visit our website (www.go-aheadsingapore.com) for more details.