Freight Associate - #1108051

The Group
Henatenn is an Integrated Omni-channel Commerce and Supply Chain Solutions Enabler, driven by the vision of connecting businesses worldwide with ease through evolving technological innovations.

The Group’s three affiliates serve the beauty and fragrances industry:

• NEFERTI – Global Supply Chain Solutions

• NOVELA – Premium Consumer Retail & Cross-border E-Commerce

• DTB – Brand Acquisition, Distribution & Marketing 

Customer-centricity and warmth are at the heart of Henatenn’s DNA, fostering lasting partnerships—many over a decade—that have fueled sustainable growth. Internally, Henatenn is an equal-opportunity, nurturing workplace where creativity, growth, and collaboration thrive, building a high-performance team that celebrates success together.

With a unique, innovative supply chain and distribution network, Henatenn has achieved annual revenues exceeding SGD 200 million. Expanding beyond its Singapore headquarters, the Group is well on track toward its goal of a truly global presence.

About the Role:

We are in the most exciting phase of our business — warehouse digitalisation and transformation — and we are looking for a Freight Associate to be part of this journey. As one of the few 100% Singaporean-owned and operated distribution centres, we pride ourselves on delivering excellence to our omni-channel business. 

The Freight Associate plays a critical role in supporting freight operations, ensuring goods move efficiently, cost-effectively, and with minimal risk, while working closely with the logistics team, vendors, and frontline colleagues.

Key Responsibilities: 

Freight Handling & Coordination

• Assist in coordinating inbound and outbound freight with exporters, carriers, warehouses, and retailers.

• Update freight records.

• Support shipping documentation, labelling, and record-keeping.

• Participate in regular stock counts and audits. 

Vendor & Carrier Support

• Assist in obtaining competitive freight quotes and evaluating options for best rates.

• Liaise with vendors and carriers to confirm delivery schedules and resolve operational issues.

• Provide feedback on carrier performance and highlight improvement areas to the manager.

Cost & Risk Management Support

• Help identify opportunities to reduce freight costs through route planning and load optimisation.

• Assist with insurance claims for cargo loss or damage by gathering necessary documents and information.

Requirements:

• Minimum 1–2 years of experience in freight, logistics, or warehouse operations (entry-level candidates with relevant internships may be considered).

• Physically fit for manual handling of goods.

• Basic understanding of shipping documents and freight processes.

• Good communication and teamwork skills.

• Comfortable with basic Excel and warehouse management systems.

• Forklift certification is an advantage but not required.

• Attention to detail and accuracy.

• Strong organisational skills and ability to meet deadlines.

• Problem-solving mindset with a customer-first attitude.

• Willingness to learn and adapt in a fast-changing environment.