Operations Service Manager #Production - #1107734

Our Client, in the Manufacturing Industry well known MNC located in the West has openings for Operations Service Manager #Production.

• 5 Days Work Week

• Transport subsidy

• High Remuneration + AWS + Variable Bonuses

To assist General Manager to lead, support and conduct improvement analysis for the existing operational system, process and policies in sales, purchasing, planning and warehouse/store department. 

Planning

• To oversee the planning and organization of a production process and ensure availability of necessary material and equipment resources required 

• To design and implement plans for the effective use of material resources to achieve manufacturing target 

• To plan and prepare cost estimates and budget required for a manufacturing proposal 

Compliance 

• To establish close rapport with Singapore Customs to ensure smooth and continuation of operations 

• Compliance to the Customs Act and Sales Tax Act is the guiding principles of bonded goods activities 

• To submit reports required by authorities in a timely manner and in the right perspective • To ensure full compliance to both internal/HQ Code of Conduct and Purchasing policies 

• To ensure all regulatory requirements pertaining to Free Trade Agreements, tax incentives and approve permits are being met. 

• To ensure all operations and processes responsible under Operations Services are compliance with ERM, New Toyo’s policy & procedures 

Management

• To build good teamwork amongst inter-department staff to achieve synergies amongst the departments 

• To assist and work with top management on operations service issues 

• To ensure all service requirements are fulfilled through close collaboration with other departments. 

Supply Chain / Customer Service

• To maintain close contact with key customers to understand their needs, obtain and attend to their feedback and complaints on the product and services 

• To build and maintain good relationship with customers 

• To collaborate with marketing department to implement strategies that will improve the marketability of manufactured products

• To ensure all orders are fulfilled for customer at right qualities, quantities and right time 

• To ensure smooth delivery of goods to customers at all times 

• To attend to customers’ enquiries and handle customers’ complaint as well as analyst the complaint root cause 

• Constant analysis on customers’ trends and development, collaborate and communicate with team to assists in eliminating write offs (aged and obsolete products), and enhancing speed to customers’ expectations 

• To review of volatile supply and demand from customer, close monitoring and coordination with them to ensure their demands are met. 

• To review forecasts from customers and further discuss to the relevant team members through weekly SNOP meeting to ensure all teams are aware of the customers’ current situation in order to meet customers’ requirement 

Production

• To analyze and provide solutions to production challenges or problems 

• To ensure production process complies with established quality control specifications and standards 

• To monitor and liaise with quality control department and packing supervisor to ensure finished products are of the best quality 

Purchasing

• To provide superior service levels to purchasing team through efficient and effective execution of purchase orders processing 

• To formula and implement strategies to consolidate purchases to achieve savings through leveraging on economies of scale

• To drive cost saving opportunities through lot size optimization, local sourcing of raw materials and also participate actively in price negotiations with vendors to achieve the most competitive purchase price 

• To manage procurement forecast  

• To oversee the selection and procurement of raw materials and equipment requirement for production process 

• To conduct negotiations with suppliers and vendors to ensure best product quality, excellent service level and lower cost possible 

• To oversee and maintain purchase order requisitions and stock balances 

• To oversee and manage logistic matter to ensure the incoming raw materials are delivered accurately and timely. 

• To resolves requisition problems such as late delivery and/or discrepancies in billings 

Store/Warehouse

• To review monthly aging report for management decision making to eliminate write offs due to aged inventories. 

• To review inventory records and reports for accuracy and completeness 

• To optimum utilization of storage locations efficiently 

Others

• To ensure the maintenance & renewal of ISO 9001 

• To undertake such other duties and responsibilities in relation to the operations service 

• To observe and comply with all directions from time to time given by the General Manager. 

Requirements

• Degree / Diploma in Operation/Business Management or equivalent 

• Minimum 3 years of relevant experience 

• Project management, technical and organizational skills in Manufacturing industry 

• Team player with good communication and interpersonal skill 

• Leadership quality 

• Able to work independently with initiative 

Qualified or interested candidates, kindly apply to us in

the FOLLOWING FORMAT to facilitate the short listing process;

Attachment of CV’s in MSWORD FORMAT

Resumes please INCLUDE:

• Personal Particulars

• Education background

• Work experiences in point forms

• All Reasons for leaving

• Current and Expected salary

• Date of availability / Notice Period

**We regret that only shortlisted candidates would be notified.

Your Profile will be kept in our database for more career opportunities.

We wish you all the best in your job search.

Kyan Hou Shenglong

Reg No: R1435754

EA No: 19C9570