Branch Manager - #1107114

Responsibilities:

• ‌Operational Management: Oversee the daily operations of the branch, ensuring compliance with company policies and regulatory requirements.

• Sales and Performance: Drive branch performance by setting and achieving sales targets, optimizing resources, and analyzing performance metrics.

• Team Leadership: Lead, coach, and mentor branch staff to ensure a cohesive and high-performing team.

• Customer Service: Ensure the branch delivers exceptional customer service, addressing customer concerns promptly and professionally.

• Risk Management: Identify potential risks and implement strategies to mitigate them.

• Financial Management: Oversee the branch's financial activities, including budgeting, forecasting, and reporting.

• Community Engagement: Represent Lending Bee in the local community, building relationships and promoting our brand.

Requirements:

• ‌Relevant experience in the financial services/sales/tele-call industry, with at least 3 years in a managerial role.

• Test-Qualified Manager (TQM) certified.

• Strong understanding of lending processes, products, and regulatory requirements.

• Proven track record of driving sales and meeting performance targets.

• Possess strong expertise in tele-calling and excel in delivering exceptional front-line customer service, consistently ensuring positive client interactions and resolutions.

• Excellent leadership and team management skills.

• Strong analytical, problem-solving, and decision-making abilities.

• Exceptional communication and interpersonal skills.

• Proficiency in relevant software and tools.

Salary: Basic up to $5,000 + branch commission

Time: alternate 6 days - 11 - 8 pm (fixed Sun off)

Location: Islandwide

By submitting an application or your resume, you are deemed to have consented to Dynamic Human Capital Pte Ltd collecting, using and disclosing your personal data for the purposes stated in our privacy notice (https://dhc.com.sg/privacy-policy). You acknowledge that you have read, understood, and agree with the terms in our privacy notice.

We regret to inform you that only shortlisted applicants would be notified.

Dynamic Human Capital Pte Ltd | EA License No.: 12C6253

Han Tze Jian | EA Personnel No.: R1658384