Marketing cum Account Management Executive - #1106609

About the role

To handle the Company’s Key accounts and marketing. To manage and ensure that the company fulfils its service and performance standards as per agreed service level agreements. He or she will provide effective solutions to the key accounts and ensure effective customer relationship management to drive revenue within the account.

Working Hours

• 5 days/week (08:30am - 06:00pm)

What you'll be doing

• Serve as the primary contact, strengthening client relationships.

• Manage key accounts expectations and work with internal stakeholders to deliver a consistent quality customer experience.

• Be the point of contact for the Key Account on any matters.

• Partner with the customers to understand their needs and provide effective solutions to the key accounts to ensure service excellence

• Participate in Customer Relationship Management activities and initiatives to improve business relationships, customer retention and new businesses from existing customers with the objective of driving revenue from the respective key accounts

• Participate in Key Accounts RFQs.

• To resolve disputes and service issues effectively and amicably.

• Assist to handle RFQ bidding requirement.

• Possess effective communication and interpersonal skills.

• Self-motivated to achieve KPIs.

• Service oriented

• Any other ad hoc tasks as assigned by Management.

What we're looking for

• Singaporean & Permanent Resident only, candidate required working pass need not to apply

• Possess a good working attitude, hardworking, and able to perform under pressure

• Strong ability to multi-task, prioritize tasks, and meet tight deadlines

• A team player with the ability to work independently with minimal supervision

• Min Diploma / Degree in Any Field

• Min 1 - 2 Years in airfreight industry

What we offer

At AWOT GLOBAL LOGISTICS SINGAPORE PTE. LTD., we are committed to providing a supportive and rewarding work environment for our employees. Some of the key benefits you can expect include:

• Competitive salary and performance-based bonuses & Incentives

• Medical and Dental Benefits

• Ample opportunities for professional development and career advancement

• A collaborative and inclusive company culture

About us

AWOT GLOBAL LOGISTICS SINGAPORE PTE. LTD. is a leading provider of integrated logistics solutions, serving clients across the Manufacturing, Transport & Logistics industry. With a strong presence in the Changi East Region, we pride ourselves on our commitment to innovation, customer service, and sustainable business practices. Join us and be part of a dynamic and growing team that is shaping the future of freight forwarding.

Apply now for this exciting opportunity to become an Operation Executive – Airfreight Import/Export at AWOT GLOBAL LOGISTICS SINGAPORE PTE. LTD.