Executive, Programme & Operations - #1106309

As part of the Operations Department, the Executive will support the planning, execution, and administration of academic and enrichment programmes in collaboration with internal stakeholders and external partners. The role requires strong coordination, communication and project management skills, with a focus on quality service delivery and operational efficiency.

Key Responsibilities:

Programme Planning and Management

• Plan, co-ordinate and manage academic and enrichment programmes in partnership with external collaborators.

Stakeholder Engagement

• Work closely with tutors, service providers, volunteers and parents to manage the programme quality, and

• Monitor and support the development and progress of student participants.

Operational Excellence and Digitalisation

• Leverage technology to streamline administrative and programme-related processes.

• Support continuous improvement initiatives within the department.

Event and Project Support

• Organise or assist in the execution of events and special projects

 Bursary Administration

• Administer and process applications for Education Financial Assistance Scheme (EFAS) and other student support schemes

• Provide clear and timely communication on programme guidelines, application procedures and outcome.

Requirements 

• Minimum Diploma 

• Relevant experience in operation and administration related in Education sector preferred 

• Possess a proactive attitude, drive, and warmth disposition and is willing to support needs of beneficiaries 

• Creative problem-solving skills with a focus on user-centric solutions. 

• Resourceful, adaptable, and able to multi-task 

• Good communication and interpersonal skills to work with people from diverse backgrounds 

• Able to converse and read & write in Mandarin to communicate with Mandarin beneficiaries 

• Able to work on some weekends 

"We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients."