Food & Beverage Captain (Banquets, In-room dining, or Restaurant) - #1105874

Position Overview

The Food and Beverage Captain is responsible to provide guests exceptional food & beverage services. The role strives to provide our guests with the highest customer service, while ensuring procedures and protocols are fully followed.

The Role
Food and Beverage Operations

• Order taking and menu description

• Up-selling products based on your extensive product knowledge

• Building and maintaining relationships with guests

• Maintaining guest satisfaction levels by being proactive in service operations

• Improving procedures and systems

Talent Profile

• Individuals who are driven to provide excellent service

• Team player

• Positive learning attitude and passion in customer service