Administrative Executive (6-Months Contract | GOVT) - SA - JO-26784 - #1105793

Administrative Executive (6-Months Contract | GOVT)

Job Details:

• Nearest MRT Station: Bishan MRT Station

• Contract Duration: 6 months

• Working Hours: Office hours, Monday to Friday

• Salary: Up to $3,100 per month

Job Description:

We are looking for a service-oriented and detail-focused individual to support the operations of a national family support scheme. The successful candidate will assist in managing public enquiries and processing related cases.

Key Responsibilities:

1. Manage Public Queries and Appeals

• Respond to enquiries and appeals regarding a public scheme via email and phone calls

• Ensure responses adhere to service standards and guidelines

2. Case Processing and Review

• Collate and enter data into internal systems

• Verify eligibility and accuracy of submitted cases

• Perform manual checks and follow up on failed or ad hoc payments

• Liaise with members of the public for clarifications

Job Requirements:

• Degree or equivalent tertiary qualifications

• Strong communication skills with a positive and citizen-centric mindset

• Meticulous, analytical, and eager to learn

• Able to work independently and manage assigned tasks

• Proficient in Microsoft Word, Excel, PowerPoint, and Outlook

• Comfortable using internal systems and technology

• Able to work with various stakeholders effectively

We welcome all qualified applicants. Only shortlisted candidates will be contacted.

Sara Amanina Zulkiflee
BGC Group Pte Ltd (Outsourcing)
EA: 05C3053

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